We moved because we wanted to be closer to family. Of course, the whole process was stressful, but I was very happy with our moving company. They spoke fluent English and were very helpful and kind. The paperwork for customs was also confusing, but they helped me fill it out and were patient the whole time. We needed to move rather quickly, so they were also able to pick up our boxes on quite short notice. I felt they were very professional, and I could trust them with all our belongings. It was a very positive experience.
I chose this mover because as soon as I input our data, they were the first company to personally reach out to me with a phone call. The employee was so kind and friendly — they didn’t put pressure on me to choose them. They just informed me of their services and prices. Right away, I felt they were a professional company and that I could trust them. This is really important these days when everything is online and you have no idea who is trustworthy and who isn’t. They always responded immediately to my questions.
We flew from Germany to Arizona. Unfortunately, we missed the last flight because the first two were late. We were able to get a voucher for a hotel from the airlines, but had to wait an hour for the shuttle. This was terrible as we had already been awake and flying for many hours. The kids were exhausted and hungry. By the time we got to the hotel, it was after 10pm, so we missed dinner. We just had to go to sleep and catch the shuttle back to the airport at 6am, which meant we also missed breakfast. We just had to quickly find something in the airport.
Try to get a relocation package from your work if you’re transferring — it helps a lot with both costs and organization.
Always get quotes from several different moving companies and compare them carefully.
Watch out for companies who ask about your other quotes and try to adjust their prices based on those — that didn’t feel right, and I didn’t trust them.
Personally call and speak with companies to get a feeling for how professional they are — that personal connection really makes a difference.